Seeking a high-tech or pharma management position with an organization that will profit from proven expertise in capitalizing on technology, business development, training, quality management, and public relations to dramatically improve overall revenue, service, and/or production.
A highly seasoned sales veteran and regional accounts manager with the technical acumen and persistence to improve sales growth. A tenacious self-starter, with professional business to business sales experience. Proven expertise in public relations as an industry expert and requested media spokesperson. Instituted numerous profitable continuing education and training programs to utilize new technology to improve service and safety. Expert people manager. High degree of business acumen and capable of creating and implementing effective new programs for business development. Served as board member for non-profit and for profit corporations.
· Integrity · Results Driven · Analytical · Logical
· Detailed · Self Motivated · Articulate · Technical
Was appointed as the technical director of a residential & commercial service company because of unique industry expertise gained in product knowledge and services. Created commercial division developing techniques, programs, and pricing leading to multiple years of double digit revenue growth and, in the process, recognition as the premiere provider in market segment. Evaluated, tested, and selected new products and equipment to implement cost effective & efficient solutions, with a paramount concern for quality and safety. Instrumental in keeping company at the forefront of technology for improved services and sales. Established and maintained excellent corporate safety record and recognition as a leader among regulators and peers.
Progressively promoted from technical field to commercial division manager, then director of education and public relations. Developed highly effective training programs for technical staff and sales teams to optimize quality customer support. Implemented the first, in-house continuing education program approved for licensing by the state government. Wrote and taught over 20 courses.
Served as director of education and public relations. Requested to speak as an industry expert on latest technology and services at industry conferences, schools, service groups and media events. Was an industry spokesperson for TV / Radio interview programs with over 25 appearances. Also served as industry expert on question / answer programs.
Was an award winning territorial accounts manager, southwest region, for highly specialized pharmaceutical products used in complex treatment protocols. Strong relationship builder in difficult direct business to business sales as well as cultivating relationships with manufacturer representatives to capitalize on new markets opportunities. In a short time, doubled personal business sales from $3M to $6M. Experienced with B to B sales to C-level executives and Fortune 1,000 companies.
Introduced an on-line ordering service to provide fast and efficient customer service opportunities. Personally trained professional end-users in system use to demonstrate ease of product ordering. Had the highest territorial on-line ordering usage in country, an estimated 25% higher than any other region. Worked with developers to implement process improvements that enhanced the end-user experience.
Developed business plan and marketing strategy for new corporation. Identified and incorporated best practices. Discovered new partners to establish sales channel of new product line. Assisted in research and development of new products.
Fertile Connections, Phoenix, AZ
Regional Account Manager
NuTradition Supplements, Inc., Cave Creek, AZ
Business Development Consultant
Walgreens Specialty Pharmacy (IVPCARE), Phoenix, AZ
Account Manager II, Specialty Pharmacy Sales
GPC, Inc. Chico, CA
Public Relations Director
Commercial Division Supervisor